KUWAIT CITY, Jan 30: The Public Authority for Manpower (PAM), through its Domestic Workers Recruitment Department, has launched a public awareness campaign to educate employers and domestic workers on their rights and obligations under Kuwaiti labor laws. The initiative, promoted across PAM’s official social media platforms, aims to strengthen legal protection and foster mutual respect within domestic employment relationships.
According to informed sources, the campaign highlights key legal provisions designed to safeguard both parties. Among the main points is a reminder to employers that if a domestic worker leaves during the six-month guarantee period, they must immediately coordinate with the Domestic Workers Recruitment Department to preserve their eligibility for a refund.
PAM stressed that all domestic workers must be employed under the standard recruitment contract approved by the Authority. This official contract clearly defines the rights, duties, and protections of both employers and employees. The Authority also warned that domestic workers may not be transferred to another employer without official approval, particularly during the guarantee period, as unauthorized transfers result in the loss of the guarantee.
In cases where a domestic worker refuses to continue working, PAM clarified that the worker should not be returned to the recruitment agency during the guarantee period. Instead, employers are required to coordinate with the Domestic Workers Recruitment Department to identify the cause of the dispute and complete any legal transfer procedures.
The Authority further noted that employers may file complaints directly with the Domestic Workers Recruitment Regulation Department or by calling 24937600. PAM also reaffirmed that domestic workers have the right to own and use a mobile phone outside working hours, in accordance with Article 5, Paragraph 9 of the standard tripartite employment contract, emphasizing respect for personal privacy and workplace etiquette.
Additionally, PAM underscored the importance of proper documentation, requiring employers to obtain official payment receipts or notarized contracts bearing the recruitment agency’s name and signature. Employers are strictly prohibited from assigning domestic workers to perform duties outside Kuwait without their consent and are responsible for covering repatriation costs upon completion of the contract.
Finally, PAM reminded employers that under Article 23 of Law No. 68 of 2015, domestic workers are entitled to an end-of-service indemnity equivalent to one month’s salary for each year of service upon contract expiration. The Authority also stressed that monthly salary payments must be properly recorded through payment vouchers or bank transfers to ensure transparency and compliance with the law.
Source Arabtimes Kuwait
